Shipping Policy

At RG Fibers, we are committed to ensuring timely, safe, and efficient delivery of all your recycled cotton yarn orders. Our shipping policy outlines the key information regarding delivery timelines, charges, and procedures.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Processing times may vary slightly during peak seasons or holidays.

2. Shipping Duration

  • Domestic Shipping (India): Delivery usually takes 3–7 business days depending on the location.

  • Bulk/Industrial Orders: Custom shipping timelines will be shared upon order confirmation.

3. Shipping Charges

  • Free shipping on all standard orders within India.

  • For bulk or urgent deliveries, additional express shipping charges may apply.

4. Tracking Your Order

  • Once shipped, tracking details will be shared via email or WhatsApp.

  • You can monitor your shipment’s progress using the provided tracking ID.

5. Delivery Partners

  • We partner with reliable logistics services like Delhivery, DTDC, and Blue Dart to ensure your product reaches you safely and on time.

6. International Shipping

  • Currently, international shipping is available on bulk orders only. Please contact us directly for overseas shipments at +91 80592 00004.

7. Undelivered or Returned Packages

  • If a package is returned due to incorrect address or failed delivery attempts, re-shipping charges will apply.

  • We request customers to ensure the accuracy of their shipping address during checkout.

8. Damaged Packages

  • If your package arrives damaged, please notify us within 24 hours of delivery along with photo proof.

  • We will investigate and arrange a replacement or refund as applicable.

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